Yes, it is a secured platform. They’ve been great & that’s it! They answered all of my questions always very quickly, and they’re also very friendly, courteous and helpful. And more importantly, they’re good people. The product selection and customization are outstanding too. Lots of different dolls and the prices are very good as well; nothing to complain about the quality, so you can buy with confidence. All around a company that does exactly what it says on the site, which I greatly appreciate.