Yes, they provide excellent customer service. Good communication, they understood my questions and always replied quickly. Also, the doll is great. Can’t say enough good things!!! My life size silicone sex doll is amazing! Her breasts are full and soft, and front and back door very life like. I spent the whole weekend with my very sex doll in bed. I will be purchasing many more life size silicone sex dolls from this seller in the future!